Emergency? Crews on standby 24/7. Dial 920

Your trusted partner in health care

When every second counts, dial 920.

Critical Emergency Care brings trained medics, equipped ambulances and calm, fast decisions to emergencies, events and work sites across Botswana.

Emergency: Dial 920 Book medical cover
Critical Emergency Care VW Crafter ambulance on standby at the National Paralympic Games
Crews on call24 hours ยท 7 days
Emergency lineDIAL 920
Trauma & MedicalEmergency Services
920One number for emergencies
24/7Crews on call, day and night
5Core services under one roof
Road+AirAmbulance & air-transfer handovers

What we do

Emergency care, wherever you need it

All services
Emergency response Call 920 and a crew is on the way, day or night. Learn more Event standby Ambulances and medics on site for sports days, concerts and national events. Learn more Mine & site cover Dedicated medics and 4x4 vehicles for remote, high-risk work sites. Learn more Patient transfers Monitored transfers between facilities, and airport handovers. Learn more Training Practical first aid, fire and SHE courses taught by working medics. Learn more Emergency right now? Dial 920 Our call-takers answer 24/7 and dispatch the nearest crew.

Be ready

Know what to do before help arrives

Five simple steps that help our crews reach you faster and give the patient the best chance. Learn them now, so you're ready when it counts.

See the 5-step guide
  1. 1Make sure the scene is safe
  2. 2Dial 920 straight away
  3. 3Tell us where and what
  4. 4Help the patient
  5. 5Guide the crew to you

On the job

Our people & our work

View gallery
A medic in a purple 920 shirt in a medical room Two medics beside a Dial 920 ambulance at a mine site Ambulance at an event at sunset Toyota Quantum ambulance on standby at an event

Planning an event or running a site?

Tell us what you need and we'll put together a medical cover plan and quote.

Book medical cover Dial 920
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